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Frequently Asked Questions

Visit the Walk home page and then select a specific walk. Go to the “Register” button where you’ll see three options that you can choose from – register as an individual, join a team or create a team. Follow the prompts and complete the form. You will be guided through the registration process. Once your registration is complete, you will receive an order confirmation e-mail receipt which will let you create your password. Your user name is always your email address.

If you encounter any problems during your registration process, please contact us at Email us at walks@lupusresearch.org or call 866-925-5257

There is no fee to register.

Once you’re logged in, you’ll click “manage” on the top right corner. This will enable you to edit your team or personal page, add photos, personalize text, send out emails, (there are three email templates: ask for donations, thank you for your donation and recruit new teammates) change your goal, add a vanity URL, and thank your donors online.

Your email address is your user name. Your password is case sensitive. If you can’t remember your password, login to your page & click “forgot password” and you will receive an email. If you still have problems, please email us at walks@lupusresearch.org or call 866-925-5257.

Children under 15 do not have to register for a walk/run unless they would like a t-shirt. Children 16 and older should register. All children under age 18 are required to have a guardian and the guardian must sign a participation waiver on their behalf.

Please visit out Walk Tips page for helpful resources like posters and/or brochures.

Each Walk location has an opportunity to volunteer. Please visit the specific walk page and look for the volunteer option. This will lead you to the volunteer survey. Please fill this out and a LRA employee will reach out to you.

Due to us switching to a Classy, a more robust and user friendly fundraising tool, you will not be able to use the same login information as last year. Please create a new username and password.

You can donate online to the Lupus Research Alliance by Clicking Here.

By Check:

Lupus Research Alliance
275 Madison Avenue
10th Floor
New York, NY 10016

To email your supporters, log in to your page using your user name (email address) and password. Click on the “emails” tab. You’ll have the option of selecting different templates – “ask for donations,” “thank you for donating,” and if you’re the captain of a team, you’ll have the added option of “recruit new teammates.” Click on the desired template and then click “copy message.” You’ll be able to send out the emails directly from your personal computer.

When viewing your fundraising page from a mobile device, the share arrow gives you the option to share your page via text. From your fundraising page, click the share arrow just to the right of your name. The text option only displays on mobile devices that are able to text. Therefore, the text option will not display when sharing the page from your computer.

Yes. On the Walk website homepage, friends and family can locate a participant by clicking on the “Donate” button and putting in the name of the participant, where they will be directed to the participant’s personalized page. We encourage you to make the page your own.

You must type in the first name or last name of the participant exactly how it is spelled. The same applies for locating a team. If you have a problem locating a participant or team, please contact us at walks@lupusresearch.org or call 866-925-5257.

Yes. Donors have the option of remaining anonymous on the online donation page.

Go to your page and you will see your donors listed.

Thanks to your generosity the Lupus Research Alliance receives thousands of individual donations year-round from events taking place across the country. Please know the donations made offline by check or at the day of the event may require 6-8 weeks to be processed and to be reflected on your personal page. Your patience is greatly appreciated.

Classy is the world’s fastest growing fundraising platform for nonprofits and is a company that cares about our mission. They help us help you fundraise. We work with the experts at Classy to provide online support for our walks and events. Through the website, you can register for an event, collect donations from family and friends and more.

Yes! Classy uses the best technology available to ensure that your transaction data is protected with the utmost rigor and security. Classy is Payment Card Industry, Data Security Standard (PCI DSS) Level 1 Compliant. This means their systems have been evaluated by independent auditors and passed their highest security protocols set by PCI DSS. PCI DSS is a widely accepted set of standards published by major credit card providers to ensure service providers maintain a secure environment for customer information. Level 1 is the highest certification offered.

Because our Board Members fund all our administrative and fundraising expenses, 100% of every dollar donated goes directly to support lupus research programs.

We’re happy to help. Email us at walks@lupusresearch.org or call 866-925-5257.

Learn and connect with our community!

because the Lupus Research Alliance board of directors funds all administrative and fundraising costs